A: At Késh Accessories, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund within 14 days of receiving your order. To be eligible, items must be returned in their original condition, unused, and with all original packaging and tags intact. Please initiate the refund process by contacting our customer service team through the website. Once the returned item is received and inspected, we will process your refund within 7 business days to the original payment method. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the item received is defective or incorrect. This policy ensures a smooth and fair experience for all our valued customers shopping with Késh Accessories.

A: Késh Accessories provides reliable and efficient shipping services tailored for customers purchasing fashion accessories online. We offer standard and expedited shipping options to accommodate your needs. Standard shipping typically takes 5 to 7 business days within the continental United States, while expedited shipping delivers your order in 2 to 3 business days. All orders are carefully packaged to ensure your accessories arrive in perfect condition. International shipping is available to select countries, with delivery times varying based on location and customs processing. Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor your package until it arrives. Shipping fees are calculated at checkout based on your chosen method and destination. We are committed to providing a seamless shopping experience and prompt delivery for all our customers.

A: Once your order from Késh Accessories has been shipped, you will receive a confirmation email containing a tracking number and a direct link to the courier’s tracking page. You can use this information to monitor the progress of your shipment in real time. If you experience any difficulties accessing the tracking details or if the tracking status is not updated within 48 hours of shipment, please contact Késh Accessories customer service promptly. Our team is committed to providing timely updates and resolving any delivery concerns to ensure your fashion accessories arrive smoothly and on schedule.

A: Késh Accessories offers a straightforward exchange policy to ensure customer satisfaction with every online purchase. If you receive an item that does not meet your expectations or needs a different size or style, you may request an exchange within 14 days of delivery. Items must be returned in their original condition, unworn, and with all tags intact. To initiate an exchange, contact our customer service team with your order details and the reason for exchange. Once the returned item is received and inspected, we will promptly ship the replacement at no additional shipping cost to you. Please note that personalized or final sale items are not eligible for exchange. This policy reflects our commitment to providing quality fashion accessories and excellent service to our customers.